£50 Giveaway Terms and Conditions

Entrants to this promotion are bound by these terms and conditions.

1. Eligibility

The promotion is open to residents of England, Scotland, Northern Island and Wales aged 18 or over.
Employees of the Promoter and anyone professionally connected to the competition are not eligible to enter.
Each entrant may only be entered into the prize draw once.

2. Promoter

The promoter is Serene Maison (www.serenemaison.com)

3. Data & Privacy

Data collected via this promotion will be processed in accordance with our Privacy Policy.

By entering, you agree to receive marketing emails from Serene Maison, including product updates, exclusive offers, and inspiration. You can unsubscribe at any time using the link in any email.

4. Timings

The giveaway runs continuously throughout the year.
A new winner will be selected every 4 months, with the draw taking place within 30 days of the closing date for each period.

The Promoter reserves the right to amend the draw dates, pause, or withdraw the promotion at any time.

5. How to Enter

Entrants must sign up via the giveaway pop-up or landing page on the Promoter’s website (www.serenemaison.com).
A valid email address is required to enter.

6. Prize

One (1) winner will receive a £50 Serene Maison e-gift card to spend online at www.serenemaison.com
The prize is non-transferable and cannot be exchanged for cash.
The Promoter reserves the right to substitute a similar prize of equal or greater value if necessary.

7. Selecting the Winner

One (1) winner will be selected at random within 30 days of the end of each 4-month entry period.
The winner will be contacted via email.
If the selected winner does not accept the prize within 14 days, a new winner will be drawn.

The Promoter’s decisions regarding all promotion matters are final and binding, and no correspondence will be entered into.

8. Publicity

The Promoter may, if it chooses, use the winner’s first name and city in future marketing or promotional material.

9. General

The Promoter reserves the right, at its sole discretion, to disqualify any individual found to be tampering with the operation of the promotion or acting in violation of these Terms & Conditions.
To the extent permitted by law, the Promoter is not liable for any injury or damage to persons or property arising directly or indirectly from participation in this promotion or the prize itself.

What is your company's shipping policy?

We offer free shipping on all orders and aim to deliver within 7-21 business days.

Where do you source your products from?

Our products are sourced from various suppliers within the UK and internationally to bring you the best selection of products.

Can I return or exchange a product?

Yes, we offer a 14-day return or exchange policy on all of our products. Please refer to our Shipping & Return policy for more information.

How can I contact customer support?

You can reach out to us through our contact page or email us directly at support email or send us a message on Instagram. Our customer support team is available from 9am to 5pm GMT, Monday to Friday.

Are your products authentic and of high quality?

Absolutely! We take pride in offering only authentic and high-quality products to our customers. We carefully source our products from trusted suppliers to ensure the highest level of satisfaction.